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After business hours on October 26th through October 30th, you will not be able to access your online account. During that time, please contact us at 1-800-563-0012 between the hours of 8:00 AM and 7:30 PM CST, Monday through Friday for starting and stopping service and CAPP repairs. As always, we take emergency calls 24 hours a day, 7 days a week.